Hyper Lucky Terms and Conditions

This page sets out the terms and conditions that apply to your use of Hyper Lucky. It explains the relationship between us and our users, the basic rules for accounts and play, and how we handle deposits, withdrawals and disputes. By registering or using the site you accept these terms, so please read them carefully. We operate services for players who choose to use cryptocurrencies and expect users to follow the rules below.

Account responsibilities

Each account holder is responsible for keeping account details secure and for all activity that occurs under their account. You must provide accurate information when registering and must not allow others to use your login. We encourage strong passwords and device-level security such as passkeys or biometrics. We may suspend or close accounts where we suspect fraud, misuse, multiple accounts or breach of these terms.

Verification and limits

While we support anonymous crypto play, we reserve the right to request identity or transaction verification at any time to comply with security checks or to protect your account. We may apply deposit, withdrawal or staking limits for risk management or as part of security reviews. Requests for verification should be answered promptly to avoid delays to withdrawals.

Eligibility requirements

To use our services you must be at least 18 years old or above the minimum age required by your local law. Only one account per person is allowed. You must not be located in a jurisdiction where access to our services is prohibited. It is your responsibility to ensure that you are legally permitted to gamble where you live.

Acceptable platform use

Use of the site for unlawful activity, money-laundering, advantage play such as chip-dumping or systematic bonus abuse is prohibited. You must not attempt to manipulate game outcomes or exploit technical faults. Reasonable use of VPNs for privacy is tolerated, but using tools to bypass geographic or legal restrictions may result in account suspension and forfeiture of funds.

General bonus and promotion rules

Promotions, cashback and free spins are subject to specific rules which will be made available with each offer. Unless otherwise stated, bonuses may be limited to certain games and come with caps or anti-abuse conditions. We may withhold, adjust or reclaim promotional funds where we suspect abuse or breaches of these terms. Where promotions require deposits, minimum deposit amounts and eligibility will be stated in the offer details.

Deposits and withdrawals

We accept supported cryptocurrencies for deposits and withdrawals. Network fees apply and processing times depend on blockchain confirmations. We may impose minimum and maximum withdrawal amounts and weekly or monthly limits to manage risk. Withdrawals may be subject to checks and verification; we will pause payments where further information is required. If you believe a payment is delayed please contact support.

Dispute resolution

If you have a dispute with us please contact support in the first instance so we can investigate and try to resolve the issue. If we cannot resolve a matter directly, we will explain available steps and any independent options where applicable. We aim to respond to enquiries promptly and to keep you informed during any review.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be published on the site and where appropriate notified to active users. Continued use of the service after changes are posted constitutes acceptance of the revised terms. If you do not accept changes you should stop using the service and close your account.