These Terms and Conditions set out the rules that govern use of the platform operated under the Hyper Lucky brand and explain the contractual relationship between the operator and its users. We provide the site and services for play subject to these terms; by registering or otherwise using the platform you agree to comply with them. If you do not accept these terms, you must not create an account or use services on this site.
Account holders must register with accurate contact details and keep credentials secure. We support device‑based passkeys and recommend enabling such features for added protection. Each person is permitted only one account; creating multiple accounts to exploit offers or bypass controls is prohibited. You are responsible for all activity on your account and must notify [email protected] immediately if you suspect unauthorised access.
Only persons who meet applicable age and jurisdictional requirements may use the platform. The minimum age is 18 or higher where local law requires. You must ensure that using the service is lawful where you are located. We may restrict access from certain jurisdictions and will refuse accounts where operation would breach applicable law.
Users must not use the platform for unlawful activities, including money‑laundering, fraud, arbitrage, collusion or other abusive practices. Automated or bot play, chip‑dumping, and pattern play intended to exploit promotions are prohibited. We may monitor play patterns and restrict, suspend or close accounts where misuse or abnormal activity is detected.
Promotions and offers are subject to separate terms that apply in addition to these general conditions. Where an offer applies, its specific terms govern eligibility, any caps on winnings, expiry periods and acceptable game types. We retain the right to withhold, reclaim or void promotional funds and winnings where abuse, manipulation or breach of promotional rules is found.
The platform operates with cryptocurrencies. Deposits must be made using supported coins and network fees charged by the blockchain are payable by the user. We may set minimum and maximum transaction values and overall withdrawal limits; unusually large deposits or withdrawals may be subject to review. While routine play may not require identity checks, we reserve the right to request verification documentation before processing withdrawals or where required to fulfil legal or security obligations.
If you have a complaint, contact [email protected] with full account and transaction details. We aim to acknowledge and investigate complaints promptly and provide a resolution where possible. If a dispute cannot be resolved through our internal process, parties may seek independent legal advice or pursue other remedies available under applicable law.
We may amend these terms from time to time. Material changes will be published on the website and may be communicated to your registered contact details. Continued use of the platform after publication of revised terms constitutes acceptance of those changes. The brand may appear in communications as HyperLucky in some service notices; references to the brand in any form are to the same operator governed by these terms.
